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Incident Management
Incident Management

A series of support articles for your incident management

Leoni Keogh avatar
By Leoni1 author20 articles

Incident Management System - The Basics


Adding an Incident (all details)
Adding a Headline Status to an Incident
Introduction to Incidents
Adding an Incident (quick add)
Updating an Incident
Adding Comments to Incidents
Sharing an Incident
Subscribing to an Incident
Closing or Archiving an Incident
Incident Checklists
The Event Log

Viewing information in your incident management system


Mentioning other users within an incident
Incident Details Page
Incident List and Filters
The Incident Dashboard
Incident Reporting

Location Mapping


what3words Integration in Location Mapping
Locations and Map View in Incident Management

Customising your incident management system


Channels for Incidents and Logs
Incident Management - Settings and Configuration
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