Quick adding Incidents or Logs

The quickest way to add Incidents or Log items is using the quick add fields at the top of the Incident List, Log List or History Feed. Simply type a Title, and press Enter to create the Incident. You can select the Incident from the List at a later time to add further information in the Incident Details Page.

Adding full Incident details

To add fuller details to an Incident, click on the "Add" button in the toolbar at the top right-hand corner of the page and select "Add Incident".

This screen will appear:

Select the Incident Severity, give the Incident a Title and fill in the further details. Your admin users can create Incident Categories and Tags from the settings area.

Choose a Zone and/or Area and then input a precise location to help others get to the scene more efficiently. Locations can be found in 3 ways:

  • Geolocating to your current position (best if you are on a mobile device);

  • Searching for an address or place using Google Maps;

  • Searching for a location using what3words.

To use these different location searches, choose the option you need from the search bar on the map by clicking the dropdown arrow, and select either Google Maps or what3words.

You can then upload any photos or relevant documents as needed, and then assign the Incident to a Department and/or Action Owner.

Create your Incident as a draft, or click Confirm to create the Incident. It will then appear in the system and be visible in the Incident List.

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