To edit the details of an incident or to update its severity/status, you have two simple options.

1.

Click on an incident title, and from the Incident Details Page, click on the pencil in the top right of the page. This will take you through to the Edit Incident form, from which you can change any parameters.

2.

From the list of incidents, click on the pencil icon to the right of any incident to change its basic details.

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